Last updated: March 2026
Feline Haven ("we," "us," or "our") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard data when you visit felineshaven.org or make a donation.
All payments are processed by Stripe, Inc. (PCI-DSS Level 1). Feline Haven does not store, transmit, or access your full card details. See stripe.com/privacy.
We do not sell, rent, or share your data with third parties except as required to process donations (Stripe) or by law.
Donation records are retained for seven (7) years per IRS requirements for 501(c)(3) organizations.
Request access to or deletion of your data: [email protected]
Feline Haven · 27 Westwood Drive, Estherville, IA 51334 · +1 (914) 775-5564 · [email protected]
Last updated: March 2026
By using felineshaven.org, you agree to these Terms and Conditions.
Feline Haven is a registered 501(c)(3) nonprofit organization (EIN: 41-4814617) located at 27 Westwood Drive, Estherville, IA 51334. Our mission is entirely charitable.
You may create a free account to view your donation history and download tax letters. You are responsible for keeping your credentials secure.
At least 90% of all donations fund direct program expenses: veterinary care, food, shelter, TNR programs, and adoption outreach.
Feline Haven provides this website "as is" and is not liable for technical errors or payment processing delays.
These Terms are governed by the laws of the State of Iowa.
[email protected] · 27 Westwood Drive, Estherville, IA 51334 · +1 (914) 775-5564
Last updated: March 2026
Feline Haven is grateful for every donation we receive.
Requests must be submitted within 30 days of the donation date.
Email [email protected] with your name, donation date, amount, and reason. We respond within 3–5 business days. Approved refunds process within 5–10 business days via Stripe.
Cancel anytime by emailing [email protected] at least 5 business days before your next charge.
A receipt is auto-sent to the email provided. For annual summaries, email [email protected]. EIN: 41-4814617.
[email protected] · +1 (914) 775-5564 · Mon–Sat 9am–5pm CT